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Cancellation Policy

CANCELLATION POLICY FOR MADONIE HOLIDAYS

  1. Cancellation

Should you for any reason have to cancel your booking, you must immediately advise us in writing. Your notice of cancellation will only be effective when it is received in writing by us. If you cancel, it is very likely that a cancellation fee will be payable to the owner and, where applicable, we will collect this fee on behalf of the owner. The amount of cancellation charge is determined by the date that you notify us of your cancellation. We regret that neither we nor the property owner can make exceptions to the cancellation policy for any reason, including personal emergencies. Even if the original booking is substituted by another booking, a cancellation fee will be payable, at the discretion of the owner of the property whose booking has been cancelled. We have agreed a schedule of cancellation fees with most of the owners we represent, as follows: 30% of the total rent if the cancellation is made 64 days or more prior to the start of the rental period,60% of the total rent if the cancellation is made 63 days to 43 days before the start of the rental period, 80% of the total rent if the cancellation is made 42 days to 29 days before the start of the rental period ,100% of the total rent if the cancellation is made 28 days to 00 days to the start of the rental period.If the owner with whom you wish to contract has a different cancellation policy, we will bring this to your attention at the time of booking.  If no alternative policy is communicated to you, the charges listed above will apply.

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